Delete your Aiome account

1.Delete it in the app

This page explains how to delete your Aiome account, the login you use to sign in to Aiome on the web, on iPhone, on Android, and on desktop. Deleting your account is not the same as leaving one workspace, which only deactivates your membership there.

1. Open Aiome and go to Settings → Profile Settings, then choose Delete account. If you are signed in but are not in any workspace, Delete account is also on the screen you land on.
2. Choose Send verification code. We email a code to the address on your account.
3. Enter the code and choose Delete my account.

The deletion takes effect when you confirm, and you are signed out.

2.If you own a workspace

If you are the only owner of a workspace, Aiome will not delete your account until you transfer ownership to another person or delete that workspace. The app tells you which workspaces are in the way. Do that first, then delete your account.

3.What is deleted and what is kept

Deleted

• Your Aiome login, so you can no longer sign in with it.
• Your profile, and your membership in every workspace you belong to.
• Profile pictures you uploaded.

Kept

• Messages and task comments you sent stay in the workspace, shown as Deleted user. They are part of other people's conversations.
• Calls you started or joined stay in the workspace's call history, shown as Deleted user.
• Backups. Deleted data can persist in encrypted backups until they expire on our database provider's ordinary rolling cycle. See the Privacy Policy.

Workspaces you do not own are not deleted. Their owners and administrators control the rest of that workspace's content, as described in the Privacy Policy.

4.No access to the app?

If you cannot open the app, email hello@aiome.io from the address on your Aiome account and ask us to delete your account. Include the word Aiome in the subject line. We may ask you to confirm it is you, and the same rule for workspace owners applies. We reply within 48 hours.